PRIVACY POLICY

This Privacy Policy explains how Traffic collects, uses and protects personal information when you visit our website, contact us or interact with our services.

Traffic is part of The Taxi Group.

Information We Collect

We may collect personal information that you provide directly to us, including:

• your name

• email address

• company or organisation

• project information you submit through our contact form

• any other information you choose to include in an enquiry

We may also collect limited technical information automatically when you use the website, such as your browser type, device type, IP address, pages visited and general usage data.

How We Use Your Information

We may use your information to:

• respond to enquiries

• discuss potential projects or services

• provide information you request

• manage client and business relationships

• improve the website and user experience

• maintain website security and functionality

• comply with legal or regulatory obligations

We do not sell personal information.

Contact Form Submissions

When you submit information through our contact form, we use that information to respond to your enquiry and assess potential work or business opportunities.

Please avoid submitting confidential or highly sensitive information through the website unless we have agreed to receive it.

Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, understand how visitors use the site and improve performance.

Squarespace and other third-party services used on the site may also place cookies or collect usage information in accordance with their own privacy policies.

You can control or disable cookies through your browser settings, although some website features may not function properly as a result.

Third-Party Services

Our website may use or link to third-party platforms, including services such as:

• Squarespace

• Vimeo

• analytics providers

• social media platforms

• email or form-processing services

These services may collect or process information independently. Their handling of personal information is governed by their own privacy policies.

Embedded Content

Pages on this website may contain embedded video, images or other content from third-party services.

Embedded content may behave as though you have visited the third-party website directly and may collect usage information or set cookies.

How We Store and Protect Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

Sharing of Personal Information

We may share personal information with trusted service providers where reasonably necessary to operate the website or respond to an enquiry.

We may also share information within The Taxi Group where relevant to your enquiry or project.

We may disclose information where required by law or where reasonably necessary to protect our legal rights.

International Data Processing

Some of the technology providers we use may store or process information outside Australia.

Where this occurs, information may be subject to the laws and privacy requirements of those jurisdictions.

Access and Correction

You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate or out of date.

We may need to verify your identity before responding to a request.

Retention

We retain personal information only for as long as reasonably necessary for the purpose it was collected, including business, legal, accounting and record-keeping requirements.

Children

This website is not directed toward children, and we do not knowingly collect personal information from children through the website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will take effect when the updated policy is published on this website.

Contact

If you have questions about this Privacy Policy or how we handle personal information, please contact us using the contact details provided on this website.

Last updated: September 2026